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PC Clinic Ltd – Felaris Global to advance practical AI adoption, governance, and sovereignty across the Caribbean

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PORT OF SPAIN, Trinidad – PC Clinic Ltd, a regional ICT solutions provider, and Felaris Global, a business consulting and AI transformation firm, recently announced a strategic partnership to help Caribbean organisations adopt artificial intelligence securely, responsibly, and at scale. The alliance combines Felaris’ expertise in AI solutions, governance, responsible adoption, and transformation strategy with PC Clinic’s regional technology delivery, cybersecurity, cloud, infrastructure, and managed services.

Together, the companies will serve clients across Trinidad and Tobago and the Eastern Caribbean, with unified services, standardised SLAs, and multi-island support.

As Caribbean organisations face rising demands for modernisation, security, responsible AI adoption, and operational resilience, the partnership focuses on:

AI solutions and responsible adoption

AI readiness assessments, practical AI roadmaps, workflow automation, and tailored AI solutions guided by Felaris’ strategy, governance, and implementation planning.

AI governance and sovereignty

Most organisations already have staff using AI, often on personal accounts and with sensitive data, and no policy behind it. Felaris delivers AI governance as a senior executive engagement that closes that gap: the policies, procedures, and approval processes an organisation can actually operate, sized to its own situation. The test is the one an auditor or regulator applies: show how a result was produced, and show it can be done again. For Caribbean institutions, this is also where AI sovereignty becomes real, keeping local data, accountability, and decisions in the region.

Cybersecurity, cloud, and managed ICT services

Secure cloud environments, Microsoft 365 and Azure, SOC and SIEM monitoring, vulnerability management, ransomware protection, infrastructure support, and managed IT that create a trusted foundation for AI-enabled operations.

Felaris AI Academy and PC Clinic Academy training

A combined training offer that pairs Felaris AI Academy’s AI readiness, governance, and leadership training with PC Clinic Academy’s technology, cybersecurity, cloud, and infrastructure training to prepare businesses, teams, and public sector institutions for AI-driven change.

Business strategy and operational optimisation

Process improvement, organisational development, change management, and executive advisory that help leaders move from experimentation to sustainable business value.

Shazan Mohammed, managing director of PC Clinic Ltd, said:

“This partnership strengthens our ability to help regional clients adopt AI securely and responsibly. Felaris brings strong expertise in AI solutions, governance, and transformation strategy, while PC Clinic provides the technology foundation, cybersecurity, infrastructure, and managed services needed to make those solutions work at scale. Together, we can help Caribbean organisations move confidently into an AI-enabled future.”

Klaus Feldam, CEO of Felaris Global, added:

“Across the region, leaders are being asked to approve AI they cannot yet see or control. Staff are already using it, often on personal accounts, while the board carries the risk. Our work makes governance practical: clear policies, standards a whole function can follow, and AI put to work inside the business so it holds up to an audit. With PC Clinic delivering locally, we advance AI in the Caribbean on Caribbean terms, so the value and ownership stay in the region.”

The partnership is built on a shared commitment to AI readiness, digital maturity, and sovereign technology capacity across the Caribbean, giving clients a single regional partner for AI adoption, governance, technology, training, and managed support.

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